Privacy Policy

1. Introduction

Welcome to MaterPet. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Services").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Services.

2. Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide when you:

• Register for an account (name, email address, password)
• Create pet profiles (pet name, species, breed, photos)
• Submit reviews or ratings for locations
• Contact us for support
• Participate in surveys or promotions

Information Collected Automatically

When you use our Services, we automatically collect certain information, including:

• Location Data: With your permission, we collect precise location data to show nearby pet-friendly places. You can disable location services in your device settings.
• Device Information: Device type, operating system, unique device identifiers, and mobile network information.
• Usage Data: Pages visited, features used, search queries, and interaction patterns.
• Log Data: IP address, browser type, access times, and referring URLs.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Show you pet-friendly locations near you
• Personalize your experience and content
• Process and manage your account
• Respond to your comments, questions, and support requests
• Send you technical notices, updates, and administrative messages
• Detect, prevent, and address technical issues and fraudulent activity
• Analyze usage patterns to improve our Services

4. Sharing Your Information

We may share your information in the following situations:

• Public Content: Reviews, ratings, and pet profiles you make public are visible to other users.
• Service Providers: We share data with third-party vendors who perform services on our behalf (hosting, analytics, customer support).
• Legal Requirements: We may disclose information if required by law or to protect our rights, privacy, safety, or property.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.

We do not sell your personal information to third parties.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you Services. You may request deletion of your account and associated data at any time by contacting us.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal information.
• Portability: Request a copy of your data in a portable format.
• Opt-out: Opt out of marketing communications at any time.

To exercise these rights, please contact us using the information below.

8. Children's Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Third-Party Services

Our Services may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your information remains protected.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us